Luma Health
Luma Health enhances patient experience and operational efficiency with its AI-driven Patient Success Platform, integrating seamlessly with EHRs.
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Description
Luma Health provides an AI-powered Patient Success Platform designed to improve the healthcare experience for both patients and providers. The platform streamlines various aspects of the healthcare journey, addressing issues such as appointment scheduling, patient-provider communication, and payment processes.
Key functionalities include integration with major Electronic Health Records (EHR) systems, allowing for a customizable solution suitable for diverse healthcare organizations. It enhances patient access through efficient scheduling tools and communication features, ensuring that patients are well-informed and engaged throughout their healthcare journey.
The platform also supports multilingual messaging, digital call deflection, and tools to manage patient feedback and reputation. Healthcare organizations can utilize insights and analytics provided via the dashboard to better understand and optimize the patient journey, thereby improving health outcomes and operational workflows. As of now, Luma Health is trusted by over 650 healthcare organizations nationwide, reflecting its effectiveness in driving patient success and operational improvements in healthcare settings.
Overall, the Luma Health platform addresses common challenges in healthcare management by providing comprehensive solutions that enhance communication, accessibility, and readiness for patients while improving operational efficiency for providers.
Features
EHR Integrations
Seamless integration with major Electronic Health Records systems to enhance data flow and streamline operations.
Patient Scheduling
Efficient tools for managing appointment scheduling, improving access for patients and reducing no-show rates.
Multilingual Messaging
Supports communication in multiple languages, catering to diverse patient populations.
Patient Feedback Management
Tools to gather and manage patient feedback, helping organizations to enhance their reputation.
Analytics Dashboard
Provides insights and analytics to help organizations understand patient engagement and optimize workflows.
Tags
Documentation & Support
- Documentation
- Online Support
- Updates