Local Measure Engage

Local Measure Engage is a cloud-based Contact Center as a Service (CCaaS) platform that aims to transform customer experience (CX) by leveraging modern technology.
The platform integrates seamlessly with Amazon Connect and supports various customer interaction channels including voice, email, SMS, and social media, allowing businesses to create an omnichannel contact center. This integration facilitates better communication and more personalized interactions with customers.
Engage includes intelligent features such as sentiment analysis and AI-driven chatbots, which help businesses to understand customer needs and respond effectively. These capabilities not only enhance customer satisfaction but also aim to reduce operational costs and improve overall efficiency.
Local Measure offers comprehensive support, including consultation and implementation services, to ensure a smooth transition to a cloud-based contact center solution. The platform is designed to serve businesses of all sizes across multiple sectors, including retail, financial services, telecommunications, and hospitality.
For organizations seeking to differentiate their brand through superior customer experience, Local Measure Engage provides the necessary tools and resources to achieve this goal.