Latchel

Latchel

Latchel is a property maintenance platform offering 24/7 support and automated solutions for property managers to enhance tenant satisfaction.

Location: United States
Software Type: Web App

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Description

Latchel provides a comprehensive platform for property maintenance management designed to streamline maintenance requests while enhancing tenant satisfaction. With features such as automated maintenance intake and 24/7 emergency support, Latchel simplifies the communication process between tenants and property managers.

Key Features Include:
- Automated Maintenance Intake: Residents can submit maintenance requests via call, text, or an online dashboard, ensuring quick and efficient communication.
- 24/7 Emergency Support: Latchel guarantees that maintenance calls are answered in less than 60 seconds, providing peace of mind for tenants any time of day, throughout the year.
- Work Order Tracking: Property managers can easily track maintenance requests and their statuses, ensuring transparency and accountability.
- Reporting Tools: The platform includes analytics to help property managers reduce maintenance expenses and improve operational efficiency.

Latchel aims to assist property managers in mitigating costs and increasing revenues through expert diagnostics and flexible partnerships. This approach not only reduces the burden on property managers but also fosters a better living experience for tenants.

Features

Automated Maintenance Requests

Residents can submit requests through multiple channels, ensuring prompt communication.

24/7 Emergency Support

Emergency maintenance calls are answered rapidly, improving tenant satisfaction and trust.

Work Order Tracking

Easily monitor and manage the status of maintenance requests for better operational oversight.

Comprehensive Reporting Tools

Access analytic tools to track maintenance expenses and operational efficiency over time.

Tags

property maintenanceproperty managementtenant servicesmaintenance tracking

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support