Klutch

Klutch

Klutch is a collaborative tool for teams to streamline communication, share canned responses, and manage knowledge documents efficiently.

Location: Israel
Software Type: Web App
Categories:

Need help?

We can help you find specialists for Klutch. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Klutch?

Description

Klutch is a collaborative tool designed to help teams enhance productivity, organize company information, and streamline communication. This application provides a user-friendly platform for managing both short and long-form information, significantly improving response times and knowledge sharing across teams.
The primary functionalities of Klutch include:
1. Canned Responses: Klutch allows users to access quick, copyable responses to common inquiries, which is particularly useful in customer support scenarios. This feature helps in saving time and ensuring consistent communication.
2. Knowledge Base: It offers a structured knowledge base for long-form information, making it easy for teams to compile and reference important documents.
3. Customizable Keyboard Shortcuts: Users can set up their own keyboard shortcuts to quickly access specific documents or responses, further enhancing efficiency.
4. Real-Time Collaboration: Teams can collaborate in real-time within the platform, making it easier to share insights and updates.
5. Document Management: Users can manage their documents with categories, tags, and permissions, ensuring that sensitive information is shared appropriately.
Klutch is available as a browser extension for Chrome and Edge, making it accessible for everyday use. The platform is known for its ease of use and effectiveness in onboarding new team members and addressing customer inquiries. The service starts at a price of $5 per month, with a free trial option available without the need for a credit card.

Features

Canned Responses

Access short, copyable answers to frequently asked questions, saving time in customer support interactions.

Knowledge Base

A structured repository for long-form information, enhancing knowledge sharing within teams.

Customizable Shortcuts

Set up keyboard shortcuts for quick access to commonly used documents and responses.

Real-Time Collaboration

Facilitate collaboration between team members with real-time document sharing and updates.

Document Management

Organize documents with categories, tags, and permission settings for secure information sharing.

Tags

productivityteam collaborationcustomer support toolknowledge management

Documentation & Support

  • Documentation
  • Support
  • Updates