Kaumer

Kaumer

Kaumer is a platform that enhances customer engagement for food and health businesses through personalized notifications via WhatsApp.

Location: Colombia
Software Type: Web App

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Description

Kaumer is a personalized notification platform designed to help food and health businesses enhance customer engagement and loyalty through tailored communications via WhatsApp. The platform allows businesses to send personalized notifications based on customer preferences and purchasing behaviors, maximizing marketing effectiveness.

Key Functionalities:

  • Personalized Notifications: Businesses can create tailored notifications that resonate with their customers, increasing the chances of engagement.
  • Customer Segmentation: The platform enables segmentation of customer data to target specific groups with relevant offers and information.
  • Analytics Dashboard: Users can track results using intuitive dashboards, allowing businesses to measure the impact of their engagement strategies.
  • Integration with WhatsApp: Kaumer seamlessly connects with WhatsApp Business Accounts, leveraging a platform that most customers already use.
  • Loyalty Programs and Feedback: Kaumer supports businesses in implementing loyalty programs and collecting customer feedback, ensuring continuous improvement of services and offerings.

Kaumer addresses the challenges faced by businesses in retaining customers and reducing churn, particularly in the competitive food and health sectors. By fostering meaningful interactions and utilizing customer data effectively, businesses can drive customer satisfaction and loyalty. The platform caters to a variety of industries, including restaurants, grocery stores, food manufacturers, and healthcare services.

Features

Tailored Notifications

Send personalized messages based on customer behavior and preferences.

Customer Segmentation

Segment your audience to send targeted offers and communications.

Analytics Dashboard

Access intuitive analytics to track engagement and performance metrics.

WhatsApp Integration

Utilize WhatsApp for effective and familiar customer communications.

Loyalty Programs

Implement loyalty programs to enhance customer retention.

Feedback Collection

Gather customer feedback to improve services and offers continually.

Tags

engagementnotificationsmarketingcustomer loyaltyWhatsApp

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support