Jimo

Jimo

Jimo offers a digital adoption platform to enhance user onboarding and support through personalized experiences and in-product tools.

Location: France
Software Type: Web App

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Description

Jimo is a comprehensive digital adoption platform designed to improve user onboarding and support by providing tailored experiences within applications. By utilizing features such as product tours, checklists, surveys, and announcements, Jimo aims to increase conversion rates and boost user retention while minimizing the number of support tickets.

The platform empowers businesses to create customized in-product experiences that align with their branding, enhancing user engagement. With the ability to target specific audiences, Jimo helps organizations deliver relevant content and experiences to users at the right time.

Jimo also includes robust performance analysis tools that allow organizations to track user behavior and engagement metrics. These insights enable teams to make informed decisions to optimize their offerings and enhance the overall user experience. As a result, businesses can tailor their strategies to meet user needs more effectively.

In summary, Jimo serves as a valuable resource for organizations looking to streamline user onboarding processes and support while providing personalized experiences that foster user engagement and satisfaction.

Features

Product Tours

Interactive guided tours that help users navigate through your application, ensuring they understand key functionalities.

Checklists

Customizable checklists that guide users through essential tasks, promoting engagement and completion.

Surveys

Built-in surveys to gather user feedback and insights, helping to improve the overall user experience.

Announcements

Targeted announcements to inform users about new features or updates within the application.

Audience Targeting

Tools to segment users and deliver personalized content based on their behavior and engagement.

Performance Analysis

Analytics tools that help track user engagement and performance metrics, enabling data-driven decisions.

Tags

user onboardingdigital adoptioncustomer successuser experience

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support