ITarian
ITarian provides an all-in-one IT management solution designed for Managed Service Providers, streamlining ticketing, remote monitoring, and endpoint security.
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Description
ITarian is a comprehensive IT management platform specifically built for Managed Service Providers (MSPs) and businesses. It integrates various functionalities into one user-friendly interface, enabling IT teams to manage customer support efficiently. The platform features:
- Ticketing System: A free hosted ticketing system that centralizes customer interactions, ensuring that IT support queries are tracked and resolved effectively.
- Remote Monitoring and Management (RMM): Tools for remote monitoring that allow IT professionals to oversee and manage customer systems from a distance, enhancing operational efficiency.
- Mobile Device Management (MDM): Solutions designed to manage and secure mobile devices within an organization, ensuring compliance and data security.
- Endpoint Security: In collaboration with Xcitium, ITarian offers advanced security measures against ransomware and other threats, safeguarding endpoints across networks.
- Patch Management: Automated patch management capabilities that ensure software is up-to-date, reducing vulnerabilities and enhancing performance.
The platform can be set up in under 15 minutes, making it accessible for users with varying levels of technical expertise. Additionally, ITarian is backed by a large and active user base, further validating its efficiency and reliability in managing IT services.
Features
Ticketing System
A centralized solution for managing customer support requests, ensuring all interactions are tracked and resolved.
Remote Monitoring and Management
Tools for monitoring and managing customer IT environments remotely, improving service efficiency and response times.
Mobile Device Management
Capabilities to secure and manage mobile devices, ensuring compliance and data protection within organizations.
Endpoint Security
Robust security solutions against ransomware and other cyber threats, in partnership with Xcitium.
Patch Management
Automated processes for keeping software updated to minimize vulnerabilities and maximize system performance.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support