ISILOG Software Solutions
ISILOG offers modern IT service and asset management software solutions designed to enhance organizational efficiency and service delivery.
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Description
ISILOG is a company founded in 1992 that specializes in innovative software solutions tailored for service management and technical asset management. Their flagship product, the Integrated Workflow System (IWS), is designed to improve business processes across various sectors, including large enterprises and public administrations.
The IWS solution features a user-friendly interface, customizable workflows, and an individualized user space that allows organizations to streamline their service management processes effectively. With a strong emphasis on flexibility and performance, ISILOG's software is fully web-based, ensuring compatibility across desktops, tablets, and smartphones.
ISILOG also provides extensive support resources, including training programs for both administrators and users, aimed at enhancing the effective use of their software products. These training sessions can be conducted onsite or online, making them accessible for all users, including those with disabilities.
The company further supports its users with a wealth of resources such as white papers and webinars on topics like IT service management (ITSM) and computerized maintenance management systems (GMAO).
Through these solutions and support mechanisms, ISILOG aims to reduce operational costs and significantly improve service efficiency and customer satisfaction.
Features
Integrated Workflow System (IWS)
A comprehensive platform for designing and managing workflows, enhancing service delivery and operational efficiency.
Custom Workflow Design
Allows users to create tailored workflows specific to their organizational needs, promoting adaptability and efficiency.
User-Friendly Service Catalog
A simple interface that enables users to navigate available services easily, fostering better user engagement.
Training Programs
Offerings that empower users with the knowledge to effectively utilize ISILOG solutions, available both onsite and online.
Resource Management Tools
Tools designed to assist in managing and optimizing both IT and physical assets across the organization.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Online Support
- Customizable