Inworks Digital Solutions

Inworks offers a suite of comprehensive digital solutions designed to enhance quality and risk management across various sectors, particularly healthcare and finance. Their software is tailored to meet rigorous standards, including GDPR compliance, ensuring data security through hosting on servers located in Germany. The key offerings include:

1. 360-Degree Feedback System: This user-friendly solution allows organizations to gather comprehensive feedback through a structured process. Utilizing the Ulmer-competency model, the system enables organizations to adapt feedback mechanisms to their unique culture and needs. Participants can complete surveys on their computers or mobile devices, with features that allow them to save their progress and resume later.

   • Key Features:
     • Multilingual support
     • Comprehensive reporting tools
     • Competency model integration

2. Complaint Management (Intrafox): This web-based software is specifically designed for insurance companies to fulfill legal obligations, including generating mandated BaFin reports. It promotes feedback collection through various channels, automates complaint management, and captures user sentiment effectively.

   • Key Features:
     • Structured communication with complainants
     • Social media monitoring
     • Feedback submission via multiple platforms

3. Whistleblowing System: Compliant with the EU Whistleblower Protection Directive, this system facilitates a secure reporting process for employees and stakeholders. It includes features such as a tracking code for report status monitoring and automated confirmations upon report submission, fostering a transparent reporting environment.

   • Key Features:
     • Anonymous communication options
     • Compliance with response deadlines

4. Critical Incident Reporting System (CIRS): Designed specifically for healthcare facilities, this software ensures compliance with legal requirements for patient safety reporting. Users can customize reporting forms, ensuring confidentiality and the ability to anonymize incidents as needed.

   • Key Features:
     • Modular software implementation
     • Customizable reporting tools

5. Risk Management Software: Tailored for hospitals, this solution integrates multiple risk domains into a cohesive management system. Features include web-based access, customizable reporting, and adaptability to fit various organizational structures and needs.

   • Key Features:
     • User-friendly interface
     • Comprehensive risk assessment tools

Inworks positions itself as a leader in providing innovative digital solutions that not only comply with legal requirements but also improve operational efficiency in quality and risk management processes.