InvGate IT Service and Asset Management

InvGate IT Service and Asset Management

InvGate offers a no-code ITSM and ITAM solution that streamlines ticket management and asset tracking for organizations.

Location: United States
Software Type: Web App

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Description

InvGate provides a comprehensive platform for IT Service Management (ITSM) and IT Asset Management (ITAM), designed for organizations seeking a flexible and scalable solution without the need for extensive implementations. The ITSM component features dynamic ticket management, allowing users to create and manage tickets efficiently. Automation of workflows enhances productivity by minimizing manual tasks, while customizable dashboards and advanced analytics provide insights into performance visibility.

The platform includes self-service portals, enabling end-users to resolve issues independently, which reduces the workload on IT teams. Integration with third-party applications ensures that InvGate can fit seamlessly into existing workflows. The IT Asset Management tools help organizations discover, track, and manage their hardware and software assets effectively. Key functionalities include automated inventory management, software license optimization, and asset monitoring, which collectively contribute to enhanced decision-making and operational efficiency.

InvGate is particularly beneficial for organizations looking to gain visibility of their IT inventory, enabling informed management decisions and compliance control. The solution is trusted by global leaders and offers a 30-day free trial for potential users to explore its capabilities thoroughly.

Features

Dynamic Ticket Management

Efficiently create, track, and manage tickets to streamline IT support operations.

Automated Workflows

Reduce manual tasks and enhance productivity through automation of common processes.

Customizable Dashboards

Tailor dashboards to meet specific needs, offering insights into performance metrics and trends.

Self-Service Portals

Empower end-users to resolve issues independently, decreasing the demand on IT support teams.

Asset Monitoring

Keep track of hardware and software assets in real-time for better management and compliance.

Software License Optimization

Manage and optimize software licenses to reduce costs and ensure compliance.

Tags

IT Service ManagementIT Asset ManagementSoftwareCloud Solutions

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support