Invarosoft MSP Software Platform

Invarosoft MSP Software Platform

Invarosoft offers a unified MSP software platform designed to enhance IT asset management and customer experience for Managed Service Providers.

Location: United States
Software Type: Web App

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Description

Invarosoft® provides a comprehensive MSP software platform tailored for Managed Service Providers (MSPs) aiming to streamline operations and improve customer experience (CX). The platform consists of several key products, including:
Warranty Wizard™: A tool designed for efficient IT asset management, allowing MSPs to manage warranties and service agreements effectively.
Alert Centric™: This feature focuses on monitoring and alerting, helping MSPs manage alerts efficiently and maintain service quality.
Time Master™: A scheduling and time tracking tool that enhances productivity by simplifying time management for service delivery.
HappySat™: This product addresses customer feedback and satisfaction, enabling MSPs to gather insights and improve service offerings.
vCIO Hero™: A virtual CIO solution that assists MSPs in strategic planning and customer relationship management.
Invarosoft CX™: This component enhances overall customer experience through various customer engagement strategies.
Invarosoft also features Stack Saver Bundles, allowing MSPs to purchase multiple tools at discounted rates, thus reducing costs and simplifying their software stack. With a focus on maximizing efficiency and providing enhanced visibility and reporting capabilities, Invarosoft aims to help MSPs consolidate their software needs, thereby reducing complexity and costs.
Overall, the Invarosoft platform is designed to empower MSPs to improve their service delivery while enhancing customer satisfaction.

Features

Warranty Management

Efficiently manage warranties and service agreements to ensure optimal IT asset performance.

Real-Time Alerts

Monitor systems and receive alerts in real-time to maintain high service quality.

Time Tracking

Simplify scheduling and time management to boost productivity among service teams.

Customer Feedback Tools

Gather and analyze customer feedback to enhance service offerings and customer satisfaction.

Strategic Planning

Utilize virtual CIO services for better strategic planning and management of client relationships.

Customer Experience Enhancement

Implement various strategies to improve overall customer experience and engagement.

Tags

MSPsoftwareIT managementcustomer experienceservice optimization

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support