Intouch Insight

Intouch Insight specializes in customer experience management, providing a range of services and software solutions designed to enhance customer satisfaction and operational efficiency. Their offerings include a robust CX platform that utilizes analytics and automation to deliver insights into customer interactions. The platform is complemented by various inspection tools, including IntouchCheck™, which aid in compliance and operational audits.
Intouch Insight caters to multiple industries, including restaurants, retail, and hospitality, offering tailored solutions that address specific operational challenges. Their mystery shopping services allow businesses to gauge customer satisfaction through real-time feedback collected discreetly by trained evaluators.
In addition to their software tools, Intouch Insight offers a wealth of resources, including comprehensive guides, reports, and case studies, which support businesses in developing effective customer experience strategies.
Intouch Insight is committed to helping organizations enhance their customer engagement through innovative technology and expert insights. With a focus on customer experience management, they strive to empower businesses with the tools needed to improve service quality and operational performance.