Impact Telecom

Impact Telecom delivers a suite of cloud-based communication services tailored for businesses seeking to enhance operational efficiency and reduce costs. The offerings include:
1. Impact Cloud PBX: A fully hosted solution that eliminates the need for traditional phone systems. It supports unlimited extensions and integrates seamlessly with CRMs, alongside features like voicemail and conference calling. Utilizing AI-driven tools, the service offers sentiment analysis and predictive analytics for improved communication outcomes.
2. Impact SIP Trunk: This service provides competitive pricing with no hidden fees, allowing savings of up to 80% on phone calls. It allows unlimited call recording and browser-based calling, making it flexible for various business needs. Local phone numbers are available in over 140 countries, enabling a global reach.
3. Impact Contact Centre: A hassle-free solution designed to enhance customer interactions. The setup requires only a computer and internet connection. Key features include Automated Call Distribution, real-time feedback, and AI-driven analytics, all aimed at maximizing customer satisfaction and operational efficiency.
Impact Telecom combines advanced technology with customer-centric solutions to facilitate better communication strategies for businesses worldwide.