ILIOT Platform

The ILIOT Platform is a robust web and mobile application aimed at streamlining operational management, particularly for service order and maintenance tasks. It offers a comprehensive set of features that enhance productivity and improve service quality across various business sectors.
Key functionalities include:
- Digital Service Order Management: The platform allows users to create, track, and manage service orders digitally, ensuring workflow accountability and proper documentation via mobile devices.
- Centralized Maintenance Control: Users can oversee maintenance tasks with alerts, making it easier to manage schedules and respond to requests efficiently.
- IoT Integration: The platform leverages IoT technology for remote monitoring of equipment, allowing end-users to track usage and performance in real-time.
- Customized Checklists: Users can create tailored checklists for various maintenance procedures, enhancing compliance and operational standards.
- SLA Tracking: Service Level Agreements can be monitored directly within the platform, ensuring that all commitments are met.
- Client Area Access: Clients can view and approve service orders through a dedicated area, providing transparency and enhancing customer satisfaction.
- User Role Definition: Assign specific roles to users to improve collaboration and accountability within teams.
- Georeferenced Mapping: The mapping feature aids in decision-making by providing location-specific service information, enhancing efficiency.
The ILIOT Platform aims to address common operational challenges by providing a user-friendly interface and advanced tools for managing service orders and maintenance tasks effectively.