iET Solutions
iET Solutions offers flexible IT service management and software asset management solutions tailored for enterprises, with a focus on enhancing IT processes and workflows.
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Description
iET Solutions is a global provider of IT service management (ITSM) and software asset management solutions, designed specifically for large and mid-size enterprises. The iET Solutions platform is highly configurable, scalable, and fully integrated to meet various organizational needs. The primary offerings include:
- iET Connect: A comprehensive ITSM tool that allows organizations to align IT services with business objectives, enhancing service delivery, and improving workflow efficiency.
- iET Mobile: This feature enables mobile access to ITSM functionalities, facilitating on-the-go management and responsiveness.
Alongside its products, iET Solutions provides extensive consultancy and support services, aimed at optimizing workflows and streamlining business processes. Their approach aligns with FitSM® standards, ensuring that the solutions are relevant and effective in managing IT services.
Recent updates from iET Solutions include customer success stories, showcasing organizations like VAMED AG, which have optimized their management of IT assets with iET Solutions. They also have integrated artificial intelligence into their technology platform to enhance ITSM processes, further improving service delivery and operational efficiency. With a dedicated support team and professional services, iET Solutions aims to provide an excellent customer experience, ensuring that all clients receive the necessary assistance post-purchase.
Features
IT Service Management
Comprehensive tools for managing IT services and processes efficiently.
Software Asset Management
Solutions designed to optimize software usage and compliance.
Mobile Access
Access ITSM functionalities on the go with mobile solutions.
Consultancy Services
Professional guidance to enhance IT workflows and integrate business strategies.
Integration with FitSM®
Aligns IT services with industry best practices for improved service management.
Customer Support
Dedicated support team to assist clients post-implementation.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support