ICOMM Telecom Management

ICOMM is a leading provider of telecom management and consulting services, specializing in various aspects of IT Telecom Expense Management (TEM). With over 20 years of experience, ICOMM serves clients across more than 4,000 locations globally, offering a suite of services aimed at optimizing telecommunications costs and enhancing operational efficiency.

Key Functionalities and Features:
- Telecom Expense Management: ICOMM provides a fully managed approach to TEM, assisting businesses in saving money while streamlining their telecommunications processes. Services include resolving billing issues, validating invoices, managing telecom inventories, and offering tailored cost reduction recommendations.
- ePayment Services: The OnePay service allows companies to outsource accounts payable tasks such as invoice receipt, data entry, accounting, and payment functions, enabling staff to focus on more strategic activities. This service includes an online portal for invoice management, approval workflows, and reporting capabilities.
- Unified Communications as a Service (UCaaS): ICOMM offers consulting and managed services for UCaaS and enterprise telephony environments. Their experienced technicians guide clients from needs assessments to vendor selection and contract execution, ensuring effective project management throughout implementations.
- Auditing and Contract Support: ICOMM's auditing services identify wrongful charges in communication bills, including telephony and wireless services. Their thorough audit process helps discover potential errors and recommend cost-saving measures, utilizing proprietary technology to analyze client data and develop implementation plans.

With a commitment to exceeding client expectations, ICOMM employs knowledgeable staff and robust application tools to ensure clients can leverage telecommunications for a competitive advantage.