Hotelinking

Hotelinking is a digital platform designed to automate and streamline strategic processes for hotels. It provides various tools aimed at enhancing the guest experience and operational efficiency. The key features include:

- AutoCheckin: This online check-in system allows guests to register at the hotel via any device without the need for assistance from receptionists. Fully automated and web-based, it enables seamless check-in for guests from multiple booking channels.

- Portal WiFi: A captive WiFi portal that generates first-party data, enabling hotels to maintain direct contact with guests. This feature enhances brand loyalty and improves online reputation through automated guest satisfaction surveys.

- WiFiBot: A sophisticated monitoring tool that continuously checks the health of the WiFi system, automatically resolves connectivity issues, and evaluates network components to prevent downtime. This ensures that guests have a reliable internet experience during their stay.

In addition to these tools, Hotelinking offers integration services with Property Management Systems (PMS) and other third-party tools, along with a dedicated Network Operation Center for managing WiFi networks. The platform also provides 24/7 technical support to ensure that users receive assistance whenever needed. With over 10 million registered users across more than 1,000 accommodations, Hotelinking is committed to enhancing the hospitality industry's operational capabilities and improving guest satisfaction.