HotDoc Patient Engagement Platform

HotDoc Patient Engagement Platform

HotDoc is Australia's leading patient engagement platform, providing seamless healthcare services, telehealth, and efficient appointment management.

Location: Australia
Software Type: Web App

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Description

HotDoc is Australia's largest patient engagement platform, designed to connect patients with healthcare providers through a variety of online services. Founded in 2012 by Dr. Ben Hurst, HotDoc now supports over 21,000 listed doctors and approximately 8 million active patients. The platform offers features that facilitate online bookings, telehealth consultations, appointment reminders, mobile check-ins, digital patient registration, and prescription renewals. This comprehensive suite of digital solutions aims to enhance the healthcare experience for both patients and clinics. By prioritizing patient privacy and evidence-based health services, HotDoc promotes preventive care and improved health outcomes. With the Quick Consults feature, patients can quickly request scripts and referrals, streamlining communication and reducing administrative burdens for medical practices. HotDoc continues to innovate and adapt to the needs of patients and healthcare professionals alike, fostering a community focused on efficient and effective health management. The dedication to security and patient engagement is evident in every aspect of the service, making HotDoc a valuable resource in the Australian healthcare system.

Features

Telehealth Solutions

HotDoc provides telehealth services that allow patients to consult with their doctors remotely, ensuring accessible healthcare from the comfort of their homes.

Online Appointment Booking

Patients can easily book appointments online with their preferred healthcare providers, reducing waiting times and improving overall satisfaction.

Digital Patient Registration

Streamlined digital registration process for new patients, enabling them to fill out necessary forms online prior to their visit.

Mobile Check-In

Patients can check in for their appointments via mobile devices, enhancing convenience and reducing wait times in clinics.

Automated Appointment Reminders

HotDoc sends reminders to patients about upcoming appointments, which helps decrease no-shows and keeps clinics running smoothly.

Prescription Renewals

Patients can request prescription renewals online, easing the process and allowing for timely medication management.

Tags

healthcarepatient engagementtelehealthmedical appointmentsAustralia

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support