Hope

Hope is an online case management software specifically tailored for UK-based non-profit advisory organizations. It streamlines the process of managing client data, allowing users to log client details, sessions, and actions with ease. Key features include:

- Client Management: Efficiently search, add, and update client information while preventing duplicate entries through soundex matching.
- Case Handling: Manage multiple cases simultaneously, upload files, and assign outcomes as needed.
- Questionnaires: Create and customize questionnaires to monitor outcomes and gather client feedback.
- Task Management: Generate, assign, and prioritize tasks along with notification alerts.
- Real-Time Reporting: Utilize customizable reports based on live data, which can be printed or exported in various formats.

Hope provides flexibility in configuring data fields and user permissions while ensuring data security through encryption. The software operates on a transparent licensing model that includes system setup, ongoing support, and user licenses without hidden costs. This comprehensive approach intends to assist charitable organizations in bridging the IT gap that often hinders their operations.