HoduSoft Communication Solutions

HoduSoft Communication Solutions

HoduSoft offers a range of communication software solutions including HoduCC, HoduPBX, and HoduBlast, designed to enhance business efficiency and customer interaction.

Location: India
Software Type: Web App

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Description

HoduSoft provides a suite of innovative communication software solutions tailored to meet the diverse needs of businesses across various industries. Their flagship products include:

1. HoduCC (Contact Center Software): This software enhances customer support interactions through advanced features like predictive dialers, multi-level IVR, and real-time analytics. HoduCC supports both multi-tenant and single-tenant environments, allowing for extensive customization and integration with third-party CRM systems, thus improving overall customer experience.

2. HoduPBX (IP PBX Software): Designed to unify business communication, HoduPBX integrates robust internet telephony with PBX functionalities. It offers features such as Interactive Voice Response (IVR), voicemail, auto-attendant, and real-time analytics. HoduPBX is suitable for businesses of all sizes and can be customized to meet specific organizational needs.

3. HoduBlast (Voice and SMS Broadcasting): This solution enables businesses to reach millions of customers through pre-recorded messages and notifications. It includes features like multi-tenant capabilities, campaign management, lead management, and real-time analytics, enhancing customer outreach and operational efficiency.

HoduSoft's products are suitable for various industries, including insurance, healthcare, finance, e-commerce, and BPO, and are designed to deliver a seamless and personalized customer experience.

Features

HoduCC Features

Includes predictive dialers, multi-level IVR, real-time analytics, and supports both multi-tenant and single-tenant configurations.

HoduPBX Features

Offers IVR, voicemail, auto-attendant, and real-time analytics, with customization options for various business sizes.

HoduBlast Features

Facilitates voice and SMS broadcasting, campaign management, lead management, and real-time reporting capabilities.

Tags

communicationsoftwarecustomer supporttelephonybroadcasting

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support