Hively

Hively is a comprehensive platform designed to gather real-time customer and employee feedback through simple and effective tools such as 'Smileys' integrated into email signatures. It enables organizations to collect valuable insights into customer satisfaction and employee engagement, helping them drive improvement and cultural change within their teams.

### Key Features
- Real-Time Feedback: Collect instant feedback from customers through one-click rating systems embedded in emails.
- Performance Insights: Access detailed performance metrics via a Leaderboard and reporting tools to understand team effectiveness and customer needs.
- Customizable Alerts: Set up notifications for team performance, ensuring timely responses to customer interactions.
- Integration Capabilities: Seamlessly integrate with various email clients and CRM systems to streamline feedback collection.
- Free Plan Available: Hively offers a free plan for small teams of up to three users, making it accessible for startups and small businesses.

Hively's goal is to enhance customer happiness and retention by providing actionable insights that help improve service delivery and employee morale. The platform supports organizations in creating a feedback-driven culture, with tools designed to promote continuous improvement.