Helpfruit AI Bot

Helpfruit, previously known as FAQ Bot, offers a comprehensive AI-driven platform designed to enhance customer support and self-service solutions. The application facilitates quick and efficient responses to approximately 80% of customer inquiries across various channels such as social media (including Instagram, Facebook, and WhatsApp) and web chat. This streamlining of support aims to alleviate the burden on traditional support ticket systems while improving customer satisfaction rates.

Key functionalities include:

- Customer Self-Service: Users can easily access information and support through AI-powered chatbots, enabling them to resolve queries without waiting for an agent.
- Omnichannel Support: Engage with customers across multiple platforms seamlessly, ensuring consistent service levels.
- FAQ Wizard: A tool that assists in creating organized and effective FAQ pages to guide users.
- Live Chat: Allows for real-time conversations with customers, enhancing communication and support.
- Analytics: Provides insights into customer interactions, helping businesses improve their support strategies.

Helpfruit prioritizes user data security and adheres to ISO27001 standards, ensuring a reliable and compliant service. The platform offers multiple pricing plans to accommodate different business needs, ranging from basic to premium features, including unlimited live chat agents and multi-language support.