Haloocom

Haloocom is a leading provider of communication solutions, specializing in Contact Center software and Unified Communication platforms. The company's flagship product, Hexa, is India’s first multi-lingual AI voice bot, capable of engaging in six languages during a single conversation. This innovative solution enhances customer service, drives sales, and supports business growth through AI-powered features that boost productivity and deliver actionable insights.

Hexa integrates advanced AI and machine learning technologies, offering sophisticated analytics and predictive functionalities. It serves as a comprehensive communication hub, featuring real-time voice transcription and an easy-to-use Interactive Voice Response (IVR) system, ensuring efficient call management for users of all ages.

In addition to Hexa, Haloocom's Contact Center Solution emphasizes user-friendliness, providing powerful tools for monitoring agent performance, optimizing staffing, and enhancing customer experiences through data-driven insights. The Haloo Connect software is designed for inbound, outbound, and blended contact centers, featuring capabilities like predictive dialing, call recording, and CRM integration, significantly enhancing agent productivity. It offers both cloud-based and on-premise deployment options, catering to diverse business needs.

Haloocom's services also include a robust IP PBX system that supports a wide range of functionalities, including call routing and integrations with popular applications. This system is designed to improve productivity and facilitate seamless collaboration, particularly for remote teams. With a focus on high availability and data security, Haloocom ensures efficient management of communication infrastructures, ultimately enhancing operational efficiency for businesses.