Gyde

Gyde

Gyde is a digital adoption platform that simplifies user guidance and training through innovative solutions like in-app help and AI-driven support.

Location: India
Software Type: Web App

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Description

Gyde is a comprehensive digital adoption platform designed to streamline user guidance and application training for individuals, teams, and enterprises. It offers a suite of solutions that enhance user experience and promote self-service learning, thereby reducing reliance on traditional training sessions and support teams.

Key functionalities include:
1. Screenshot Guidance Platform: Create in-app how-to guides and help articles easily, allowing users to learn without extensive video tutorials.
2. Knowledge Base Platform: A self-service feature that allows organizations to integrate existing help articles and provide instant access to application guidance.
3. AI-driven Application Support: Utilizing AI to offer personalized troubleshooting, step-by-step learning walkthroughs, and task automation, enhancing user proficiency and reducing IT support burden.

Gyde's solutions are tailored to improve onboarding processes and user engagement, making it easier for businesses to train their workforce and support their customers effectively. Furthermore, the platform provides translation features for global accessibility and allows customization of the Gyde widget to align with brand identity.

To learn more about the specific solutions offered by Gyde, you can explore their Screenshot Guidance Platform, Knowledge Base Platform, and AI-driven Application Support Platform.

Features

Screenshot Guidance Platform

Allows organizations to create in-app guides and articles without extensive training materials, facilitating user learning directly within applications.

Knowledge Base

Provides a centralized resource for self-service application guidance, allowing users to access help articles and documentation as needed.

AI-driven Application Support

Offers instant troubleshooting and personalized user assistance via AI, improving response times and reducing reliance on human support.

Tags

digital adoptionuser experiencesoftware trainingself-service support

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support