Gumbo

Gumbo is a mobile and web platform committed to enhancing health outcomes for individuals in multi-cultural and multi-lingual communities, particularly those facing challenges related to low literacy and limited English proficiency. The organization provides culturally tailored digital health management programs that effectively address health literacy gaps, especially in chronic disease management.

Using a mobile technology platform, Gumbo offers accessible educational content and support designed collaboratively with community leaders and healthcare professionals. Key features include utilizing plain language and visual aids to enhance understanding, allowing users to access programs anytime and anywhere. For instance, a Spanish-speaking Latina with diabetes can personalize her learning experience with Gumbo, leading to improved health management.

Furthermore, Gumbo empowers underserved communities by offering patient-centered technology that bridges the gap between patients and healthcare providers. The onboarding process for providers or health plans allows for the customization of the platform according to specific branding and cultural needs. Participants, such as patients or members, can enroll based on clinical assessments or opt-ins, providing them access to tailored educational resources that fit their language and health literacy levels. The interactive tools enable clients to track participant engagement and health outcomes in real-time, which assists in evaluating the effectiveness of health interventions.

In summary, Gumbo aims to promote health equity and reduce health disparities through ongoing evaluation and adaptation of its programs, while also helping Medicaid managed care organizations (MCOs) engage high-risk individuals effectively and efficiently.