GuideSpark

GuideSpark, now a part of Tivian, specializes in Employee Experience Management, providing tools that enhance employee engagement and retention. The platform focuses on two primary products: Communicate XI and Discover XI.

Communicate XI is designed to improve employee engagement through targeted communication methods, such as video, email, and SMS. It provides organizations with the ability to plan, manage, and measure communication campaigns effectively. By delivering timely and relevant messages, Communicate XI helps coordinate communication across a dispersed workforce, ensuring that employees receive important information in a manner that suits their preferences.

On the other hand, Discover XI leverages analytics and AI to capture and assess employee experience data. This platform offers features like smarter surveys for intuitive feedback, collaborative tools for action planning, and always-on reporting through real-time dashboards. Discover XI aims to track the entire employee journey, identifying potential issues and optimizing the overall experience. By implementing continuous listening mechanisms, it fosters a culture of trust and responsiveness within organizations.

The combination of these solutions positions GuideSpark as a leader in helping enterprises navigate the challenges of employee engagement in today's dynamic work environment.