GuestRevu

GuestRevu

GuestRevu is a guest feedback management platform that helps hospitality professionals enhance guest experiences through actionable insights.

Location: South Africa
Software Type: Web App

Need help?

We can help you find specialists for GuestRevu. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in GuestRevu?

Description

GuestRevu offers a comprehensive guest intelligence solution tailored for the hospitality industry, enabling properties to effectively manage guest feedback and reputation. The platform allows users to collect, analyze, and respond to guest feedback through customizable surveys and integrates seamlessly with various review sites. Key functionalities include:

- Reputation Management: Monitor and manage online reviews from multiple platforms, consolidating them in one dashboard for easier analysis.
- Automated Surveys: Dispatch surveys automatically to guests, allowing properties to gather timely feedback on their services.
- Analytics: Access detailed analytics to evaluate guest feedback and operational performance, facilitating informed decision-making.
- Competitor Benchmarking: Compare performance metrics against competitors to identify areas for improvement and maintain a competitive edge.
- Multi-Language Support: Cater to a diverse clientele with customizable surveys available in multiple languages.

GuestRevu LITE is available for free, providing essential tools for online reputation management. This service currently supports over 3000 properties globally, assisting them in enhancing guest experiences and making data-driven operational decisions.

Features

Customizable Surveys

Create tailored surveys that align with your specific guest feedback goals.

Sentiment Analysis

Analyze guest feedback to gauge sentiment, helping identify strengths and weaknesses.

Email Reporting

Receive regular email reports summarizing performance metrics and guest feedback insights.

Integration with Hotel Management Systems

Seamlessly integrate with popular hotel management systems to streamline data flow.

Tags

hospitalityfeedback managementguest satisfactionanalyticssurveys

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support