Glance Guided Customer Experience Solutions

Glance specializes in providing Guided Customer Experience (CX) solutions designed to enhance customer interactions through a suite of services including:

- Guided CX Platform: A comprehensive solution that allows businesses to engage with customers in real-time, enhancing the overall customer service experience.
- Guided Customer Support: This service empowers support teams to assist clients effectively, ensuring quicker resolutions and improved customer satisfaction.
- Cobrowse Solutions: Enables support agents to see the customer's screen in real-time, facilitating guided troubleshooting and navigation.
- Guided Onboarding: Streamlines the onboarding process for new customers, providing personalized guidance to help them utilize services effectively.
- Guided Sales: Supports sales teams in engaging with potential clients, enhancing lead conversion rates through personalized interactions.

Glance primarily targets several industries, including Financial Services, Healthcare, Retail, and Higher Education, aiming to improve customer engagement and support operations. Their solutions focus on delivering a human-guided experience that helps in reducing operational costs while driving revenue growth. Case studies and resources are available to demonstrate the impact of their solutions on business performance. Glance also regularly hosts live demos, such as the upcoming event on November 13, allowing potential clients to experience their platform firsthand.

For more information, visit their website and explore the available solutions tailored to meet specific business needs.