Gemba
Gemba provides unified business operations systems on the Salesforce platform, integrating ERP, field service, point of sale, and eCommerce solutions to enhance processes and customer experience.
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Description
Gemba is a company that specializes in unifying business operations and technology through the Salesforce Platform. They provide a comprehensive system that integrates ERP, Field Service, Point of Sale, and eCommerce solutions, enabling businesses to gain real-time insights and enhance customer experiences. Gemba emphasizes simplifying business processes with tailored systems, offering services such as process mapping, optimization, and technology change management. Their team includes CPAs and CFAs, ensuring deep expertise in implementing customized solutions for retail sales and field services.
The key functionalities of Gemba include:
- Unified Systems: Gemba's platform integrates multiple business functions into a single coherent system, allowing businesses to streamline operations.
- ERP and Field Service Integration: The app specializes in implementing ERP solutions, particularly with AccountingSeed, ensuring efficient financial management alongside field services.
- Customizable POS Software: Gemba offers tailored point of sale solutions that are adaptable to various business needs.
- Real-Time Insights: Users can access real-time data, improving decision-making and responsiveness to customer needs.
- Enhanced Collaboration: By integrating various tools, Gemba fosters better teamwork across different departments.
Through Gemba's innovative solutions, businesses are equipped to automate operations effectively while enjoying seamless customer interactions from initial contact through support.
Features
Unified Business Operations
Integrates ERP, Field Service, Point of Sale, and eCommerce into a single platform.
Customizable Solutions
Offers tailored services to fit specific business needs and processes.
Deep Expertise
Staffed with professionals like CPAs and CFAs for specialized implementations.
Real-Time Data Insights
Provides access to real-time analytics for improved operational decision-making.
Training and Support
Includes technology change management and training for effective system integration.
Tags
Documentation & Support
- Documentation
- Online Support
- Updates
- Training