GatherUp

GatherUp

GatherUp is a robust reputation management platform that helps businesses enhance customer engagement and monitor reviews effectively.

Location: United States
Software Type: Web App

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Description

GatherUp is an all-in-one reputation management platform designed for agencies and local businesses to enhance their review and customer engagement efforts. The platform provides tools for gathering reviews, monitoring feedback, and engaging with customers through SMS and customized notifications. Key functionalities include:

- Review Requests: Easily send requests for reviews via email and SMS, maximizing the chances of receiving customer feedback.
- Review Monitoring: Keep track of reviews across various platforms to manage your online reputation effectively.
- AI-Generated Insights: Utilize artificial intelligence to identify opportunities and generate actionable insights for your business.
- Performance Reporting: Access real-time analytics to gauge performance and understand location-specific customer feedback.
- Custom Notifications: Tailor notifications to engage your customers, creating a personalized experience.
- Two-Way SMS Messaging: Communicate directly with customers to improve engagement and satisfaction.
- White-Label Solutions: Agencies can customize the platform for their clients, branding it as their own.

GatherUp is designed to cater to various business needs, from small enterprises seeking to improve their online presence to agencies managing multiple clients. Through its powerful features and integrations with POS and CRM systems, GatherUp streamlines reputation management and enhances customer relationships.

Features

Review Requests

Send automated requests for reviews via email and SMS to encourage customer feedback.

Review Monitoring

Monitor reviews across multiple sites to stay informed about your business's online reputation.

AI-Generated Insights

Leverage AI technology to uncover insights and identify opportunities for improvement.

Performance Reporting

Receive performance reports that provide real-time analytics for better decision-making.

Custom Notifications

Create customized notifications to engage with customers effectively.

Two-Way SMS Messaging

Facilitate direct communication with customers through SMS to enhance engagement.

White-Label Solutions

Offer agencies the ability to white-label the software, allowing for customization for client branding.

Tags

reputationcustomer feedbackbusiness toolscustomer engagementreview management

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support