Fusion Connect
Fusion Connect provides Managed Communications Services, including UCaaS and SD-WAN, designed to enhance collaboration and productivity for businesses.
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Description
Fusion Connect is a Managed Communications Service Provider offering a robust suite of services aimed at simplifying communication and boosting productivity for businesses. Their offerings include Unified Communications as a Service (UCaaS), which encompasses Hosted Voice (VoIP), Microsoft Teams Calling Services, SIP Trunks, and Contact Center as a Service (CCaaS). By transitioning from traditional bulky PBX systems to these modern solutions, businesses can reduce operational costs, improve collaboration, and allocate resources more effectively. The services are designed to be scalable and secure, accommodating the needs of remote and hybrid work environments.
Fusion Connect guarantees 100% uptime and provides a customer-first approach, ensuring extensive training and support is available for their clients. Their Managed SD-WAN solutions enhance connectivity and reliability, allowing businesses to maintain seamless communication across various platforms. Additionally, Fusion Connect showcases successful case studies demonstrating their expertise in addressing communication challenges in diverse industries. By utilizing these advanced solutions, companies can enhance their operational efficiency and improve overall customer service.
Features
Unified Communications as a Service (UCaaS)
Fusion Connect's UCaaS solutions provide integrated communication tools, including VoIP, messaging, and video conferencing, facilitating streamlined collaboration.
Managed SD-WAN Solutions
The Managed SD-WAN service enhances network performance, improves connectivity, and simplifies management for distributed enterprises.
Microsoft Teams Calling Services
Integration with Microsoft Teams allows businesses to leverage their existing infrastructure while enhancing communication capabilities.
Contact Center as a Service (CCaaS)
Fusion Connect provides a cloud-based contact center solution that enables businesses to deliver superior customer service with advanced analytics.
Hosted Voice (VoIP)
The Hosted Voice service offers clear and reliable communication via VoIP technology, reducing costs associated with traditional phone systems.
Tags
Documentation & Support
- Documentation
- Support
- Online Support