FreJun

FreJun is a call automation platform designed to enhance the efficiency of business communications. It offers features such as click-to-call, autodialing, call recording, and automatic logging, which help eliminate manual dialing and improve productivity. The platform provides valuable analytics to track team performance, ensuring streamlined communication processes. Users can integrate FreJun with existing workflow tools, manage calls through virtual numbers, and utilize AI insights for improved operations. Additionally, FreJun supports SMS communication, enabling a unified approach to client interactions. Key functionalities include:

• Autodialer: Save time and increase efficiency by automating call dialing. FreJun's autodialer connects agents only when calls are answered, optimizing manpower and boosting sales.
• Call Routing: Enhance customer satisfaction through effective call routing that minimizes wait times and reduces call abandonment rates. FreJun's intelligent routing features ensure calls are directed to the right agents.
• Call Analytics: Gain insights into call metrics and team performance with robust analytics tools. Users can track call volumes, conversion rates, and identify bottlenecks in processes.
• Integration with CRM and ATS: FreJun integrates seamlessly with popular Customer Relationship Management (CRM) and Applicant Tracking Systems (ATS), providing a holistic approach to managing customer and candidate interactions.
• Virtual Numbers: Manage communications with ease via virtual and toll-free numbers, allowing for flexible call handling.
• SMS Communication: Streamline messaging workflows with customizable SMS templates and automated post-call engagement tools, enhancing interaction with clients and candidates alike.

FreJun is recognized for its effectiveness in outbound call tracking, making it a valuable tool for sales and recruitment teams. The platform's user-friendly interface and comprehensive feature set have received positive feedback, reflecting its role in driving productivity for data-driven organizations.