Floatbot

Floatbot offers a comprehensive suite of conversational AI solutions aimed at improving customer interactions across various sectors, particularly in insurance and banking. The platform includes features such as self-service AI agents, voicebots, and chatbots that facilitate seamless customer engagement and operational automation.

### Key Features:

- Floatbot UNO: A no-code/low-code solution that allows businesses to create self-service AI agents quickly. It integrates seamlessly with existing systems, enabling organizations to enhance customer support efficiently.
- Voice AI Agent: Utilizes advanced voice recognition technology to automate inbound and outbound calls, significantly improving handling times and customer satisfaction.
- AI Agent Assist: Provides real-time suggestions to human agents, enhancing their productivity and effectiveness during customer interactions.
- Omni-Channel Integration: Supports various engagement platforms, including SMS, social media, and websites, ensuring a cohesive customer experience across channels.
- Claims Automation: Floatbot's AI agents, such as LISA for claims processing, streamline operations by automating tasks like First Notice of Loss (FNOL), reducing costs and improving accuracy.

Floatbot has gained recognition for its innovative approach, being a finalist in industry competitions. This commitment to innovation allows businesses to automate processes, reduce costs, and boost productivity while maintaining high standards of customer service.

For further information about how Floatbot can transform your customer support structure, you can explore their dedicated solutions for different sectors.