FlexPay

FlexPay is a comprehensive platform that specializes in failed payment recovery and customer retention for subscription-based businesses. By employing cutting-edge AI and machine learning technologies, FlexPay develops personalized recovery strategies tailored to each instance of a declined payment.
Founded by industry veterans from the payments sector, FlexPay aims to enhance transparency and trust in the payment ecosystem, which is vital for increasing revenue and customer lifetime value (LTV).
The platform's integration capability with existing payment systems allows businesses to optimize recovery rates without needing customer intervention.
Key features of FlexPay include:
- Invisible Recovery: This solution aims to recover lost revenue from failed payments, leveraging AI to create customized strategies based on various factors, recovering up to 70% of failed payments within an average of 2.6 days.
- Engaged Recovery: This approach utilizes behavioral science to refine customer outreach during failed payment situations, enhancing customer satisfaction and retention while minimizing churn by optimizing recovery efforts.
- Revenue and Customer Recovery Calculator: This tool estimates the potential additional revenue and active customer growth that can be achieved by employing FlexPay's recovery solutions, providing insights critical for business forecasting.
With a commitment to reducing churn and maximizing revenue, FlexPay is headquartered in Montreal, Quebec, and serves many top-tier subscription, e-commerce, and SaaS brands.