Fixably

Fixably

Fixably offers tailored solutions for repair businesses with automated workflows and enhanced customer communication, optimizing after-sales services.

Location: Finland
Software Type: Web App

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Description

Fixably is designed to enhance after-sales service operations by providing tailored solutions for repair businesses, enterprise facilities, and recommerce operations. With features aimed at automating workflows and streamlining customer interactions, Fixably is equipped to handle the complexities of repair management.

Key Offerings:
1. Fixably Repair: This feature automates technician workflows and customer communication, ensuring a seamless repair process. It minimizes manual tasks, allowing technicians to focus on repairs while keeping customers informed at every step.
2. Fixably Depot: This tool provides configurable workflows and robust integrations that can be adapted to the specific needs of various businesses. It allows organizations to manage their repair operations effectively, ensuring a high level of service delivery.
3. Fixably Refurb: Focused on simplifying the refurbishing and reselling of electronics, this service includes advanced reporting capabilities to track and manage inventory efficiently.

Fixably also offers a blog that provides insights into industry trends and growth strategies, helping users stay informed and competitive in the market. Through customer testimonials, Fixably highlights the efficiency gains achieved by businesses utilizing their solutions.

Features

Workflow Automation

Automates technician workflows to enhance efficiency and reduce manual errors.

Customer Communication

Streamlines communication with customers throughout the repair process.

Configurable Workflows

Allows businesses to customize workflows according to their operational needs.

Advanced Reporting

Provides detailed reporting capabilities for tracking inventory and refurbishing processes.

Tags

repair managementcustomer serviceworkflow automationelectronics refurbishment

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support