FieldEdge
FieldEdge offers field service management software that streamlines operations with features like scheduling, dispatching, and invoicing, improving efficiency and customer satisfaction.
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Description
FieldEdge is a comprehensive field service management software designed to enhance the operations of contractors in various industries such as HVAC, plumbing, electrical, and locksmith services.
The software integrates multiple business operations into a single, user-friendly system, accessible anywhere and updated in real-time. Key functionalities include:
- Scheduling and Dispatching: Efficiently manage and allocate resources for various jobs, ensuring timely service.
- Performance Dashboards: Gain insights into business operations and performance metrics, facilitating data-driven decisions.
- Customer Management: Maintain comprehensive records of customer interactions, improving service delivery and customer satisfaction.
- QuickBooks Integration: Seamless integration with QuickBooks for financial management, simplifying invoicing and accounting tasks.
- Mobile CRM Tools: Empower field technicians with mobile access to critical information, enhancing communication and productivity.
FieldEdge focuses on improving efficiency, saving time, and increasing profitability while ensuring enhanced communication between office staff and field technicians. The software is designed to facilitate better customer service and overall business performance.
Features
Scheduling and Dispatching
Manage job schedules and dispatch technicians effectively to improve service response times.
Performance Dashboards
Visualize key performance indicators to assess business health and operational efficiency.
Customer Management
Access customer history and preferences to provide personalized service.
QuickBooks Integration
Automate financial processes by integrating with QuickBooks for invoicing and accounting.
Mobile CRM Tools
Enable technicians to access customer data and job details on the go.
Tags
Documentation & Support
- Documentation
- Support
- Updates