Field Solution Group

Field Solution Group

Field Solution Group helps businesses manage their online reputation by leveraging customer reviews to enhance visibility and drive sales.

Location: United States
Software Type: Web App

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Description

Field Solution Group offers a comprehensive review management system designed to help businesses generate more sales through positive customer reviews.
Their services automate the collection, monitoring, and marketing of reviews, allowing companies to focus on growing their business. Key features include customizable review acquisition campaigns, automated follow-ups, monitoring of third-party review sites, and the capability to share positive reviews on social media and websites.
The platform also allows businesses to manage negative reviews proactively, turning customer complaints into opportunities for improvement. A simple dashboard aggregates reviews across various platforms, providing insight into the health of a business's reputation. With unlimited review invitation packages, businesses can send as many review requests as necessary without incurring additional costs.
Data security is ensured with SSL encryption, and integration with websites, including WordPress and Joomla, can typically be completed in less than a day. There are no setup or training fees, and payment options include checks, wire transfers, PayPal, and major credit cards.
Overall, Field Solution Group serves as an effective tool for businesses looking to enhance their online presence and manage customer feedback effectively.

Features

Customizable Review Acquisition Campaigns

Tailor campaigns to prompt customers for reviews at optimal times, maximizing positive feedback.

Automated Follow-ups

Automatically send follow-up messages to encourage customers to leave reviews after their purchase.

Monitoring of Third-Party Review Sites

Keep track of what customers are saying about your business across over 300 review sites.

Review Sharing Capabilities

Easily share positive reviews on social media and your business website to enhance credibility.

Dashboard for Review Aggregation

Gain insights into the overall health of your business's reputation through a comprehensive dashboard.

Integration with Websites

Integrate seamlessly with platforms such as WordPress and Joomla for quick setup.

Tags

reputation managementcustomer servicebusiness growthreviews

Documentation & Support

  • Installation
  • Documentation
  • Online Support
  • Updates