Field Force Tracker
Field Force Tracker is a comprehensive field service management software designed to streamline workforce management and improve operational efficiency.
Need help?
We can help you find specialists for Field Force Tracker. Let us connect you with the right experts to assist you.
*User registration required
Description
Field Force Tracker is a versatile field service management software that aims to enhance workforce management across various service industries. It features a wide range of functionalities including:
- Job Scheduling: The software provides intelligent job scheduling tools that optimize workforce management by allowing for manual or automatic job assignments based on technician skills, current locations, and job types. This feature minimizes downtime and drives times, thus reducing operational costs and improving service efficiency.
- Work Order Management: Users can create electronic work orders easily, ensuring that technicians have real-time access to the necessary information to complete their tasks efficiently. This component integrates seamlessly with job scheduling, inventory management, and billing processes.
- Mobile Applications: Available for both iPhone and Android devices, the mobile apps empower field technicians to complete jobs without unnecessary communication delays. Technicians can access essential information instantly, which greatly improves productivity and customer satisfaction.
- Customer Management: The customer management feature keeps track of client interactions and service histories, enhancing overall customer satisfaction and enabling personalized service.
- Advanced Reporting: Field Force Tracker provides detailed reporting tools that help organizations analyze performance metrics, operational efficiency, and service delivery outcomes.
Field Force Tracker is designed to support businesses of all sizes and is scalable to meet the needs of its users. With its user-friendly interface, multi-language support, and the ability to operate in various currencies and time zones, it is positioned as a suitable solution for companies operating globally.
Features
Job Scheduling
Optimizes workforce management through intelligent job assignments based on skills and location.
Work Order Management
Facilitates easy electronic work order creation and access for field technicians.
Mobile Applications
Allows field technicians to manage tasks efficiently from their smartphones.
Customer Management
Tracks customer interactions and service histories for enhanced client relations.
Advanced Reporting
Generates comprehensive reports on performance metrics and operational efficiency.
Tags
Documentation & Support
- Installation
- Documentation
- Support
- Updates
- Online Support