Feedier

Feedier

Feedier is an AI-driven Customer Intelligence Platform designed to enhance feedback management and customer experience analysis.

Location: France
Software Type: Web App

Need help?

We can help you find specialists for Feedier. Let us connect you with the right experts to assist you.

*User registration required

Are you an expert in Feedier?

Description

Feedier is a leading Customer Intelligence Platform that utilizes cutting-edge AI technology to transform how businesses manage customer feedback and enhance customer experiences.
With features such as automated report generation and in-depth text analysis, Feedier helps organizations to centralize feedback from multiple sources, making it easier to develop strategic action plans based on actionable insights. The platform integrates seamlessly with operational systems like Salesforce, allowing for enhanced data analysis and improved reporting speed.
One of the standout features of Feedier is its AI analyst assistant, Eureka AI, which works around the clock to automate insights, assignments, and reporting processes, ultimately saving valuable time for customer experience teams. This intelligent assistant not only pulls data from various sources but also ensures data protection, enabling organizations to focus on deriving value from their customer interactions.
Feedier is designed with the modern customer journey in mind, helping companies identify key issues and opportunities within their customer feedback loops. This leads to improved customer satisfaction, higher retention rates, and increased revenues.
Additionally, the platform promises significant ROI and offers a host of resources like guides and webinars to help users maximize its capabilities. Whether it's through analyzing customer sentiments via text analytics or aggregating feedback into intelligent reports, Feedier equips organizations with the tools necessary for continuous improvement and a competitive edge.
Embrace the power of customer intelligence with Feedier, and transform your feedback management processes and customer engagement strategies today!

Features

Eureka AI

An AI-driven assistant that automates insights, assignments, and reporting 24/7, streamlining customer feedback analysis.

Automated Reporting

Generate intelligent reports quickly and efficiently to monitor customer feedback and performance metrics.

Text Analysis

Utilizes Natural Language Processing to analyze customer feedback, identifying sentiments and trends for actionable insights.

Seamless Integrations

Integrate with major platforms like Salesforce and utilize APIs for smooth data transfer and synchronization.

Customer Journey Insights

Identify critical issues in customer journeys through comprehensive feedback collection and analysis.

GDPR Compliance

Ensures customer data protection and privacy by anonymizing feedback and adhering to compliance standards.

Tags

Customer FeedbackAI SolutionsFeedback AnalysisCustomer EngagementBusiness Intelligence

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support