FeedCheck

FeedCheck is a global platform established in 2016, dedicated to assisting brands in managing consumer product ratings and reviews across multiple online marketplaces. The service was inspired by an initiative with Google Fitbit, emphasizing the significance of tracking customer feedback. Initially focused on data acquisition, FeedCheck has evolved to include features like price intelligence and comprehensive review management. The platform caters to notable clients, including Samsung, P&G, and Epson, and is equipped with advanced analytics to provide insights into customer sentiments.

Key Functionalities:
FeedCheck aggregates reviews from diverse channels, offering brands a cohesive view of customer feedback. Users receive customizable email alerts for new reviews, enabling timely responses and engagement. The analytics dashboard allows for comparison reports and real-time metrics that reflect customer satisfaction. For businesses with unique requirements, FeedCheck provides an API to facilitate integration with internal systems, along with a feature request system to encourage user-driven improvements.

Through its comprehensive tools and services, FeedCheck helps brands enhance their reputation and effectively respond to customer inquiries, ensuring a better understanding of consumer sentiments.