FeedbackRig

FeedbackRig

FeedbackRig provides a powerful and customizable platform for gathering customer feedback through in-app surveys, emails, and more, ensuring data privacy and real-time insights.

Location: United Kingdom
Software Type: Web App

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Description

FeedbackRig is a robust customer feedback management solution designed to enhance customer satisfaction and retention by providing tools for real-time feedback collection across various platforms, including websites, mobile apps, and emails. The app enables businesses to create customizable one-question surveys that can be seamlessly integrated into their digital environments. With features such as automated feedback gathering, advanced targeting options, and AI-powered analytics, FeedbackRig allows organizations to engage customers effectively and derive actionable insights from feedback data.

Key functionalities of FeedbackRig include:

  • Customizable Feedback Widgets: Users can design and implement feedback widgets tailored to their branding needs, ensuring a consistent user experience.
  • Real-Time Analytics: FeedbackRig provides instant access to feedback data, allowing businesses to track customer sentiments and satisfaction levels dynamically.
  • Integrations: The platform supports integrations with popular tools like Slack, Trello, and Zendesk, facilitating streamlined communication and action on feedback.
  • Data Privacy Compliance: FeedbackRig adheres to GDPR regulations, ensuring user data is collected, stored, and processed securely. Customers have the ability to access, export, and delete their data as needed.
  • Flexible Pricing Plans: FeedbackRig offers various subscription models, including a free plan with limited responses, catering to different business needs and sizes.
FeedbackRig is designed for quick setup, with easy-to-follow instructions that require no technical expertise, making it accessible for teams of all sizes. The service emphasizes user privacy and committed adherence to data protection principles, fostering customer trust and transparency.

Features

Customizable Surveys

Create one-question surveys that can be tailored to match your brand and embedded in any digital environment.

Automated Feedback Collection

Collect feedback automatically from users without manual intervention, enabling efficient data gathering.

Real-Time Analytics

Obtain instant insights into customer feedback through advanced analytics, helping to identify trends and areas for improvement.

GDPR Compliance

FeedbackRig ensures compliance with GDPR, focusing on user data protection, providing options for data access and deletion.

Integrations with Popular Tools

Seamlessly integrate FeedbackRig with tools like Slack and Trello to enhance your workflow and feedback management.

Tags

customer feedbackuser experiencefeedback analyticsGDPR compliance

Documentation & Support

  • Installation
  • Documentation
  • Online Support
  • Updates