Evalus

Evalus

Evalus is a comprehensive VoC software that enables enterprises to gather and analyze customer feedback, improving business decision-making and performance.

Location: United States
Software Type: Web App

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Description

Evalus is a Voice of the Customer (VoC) software designed to assist enterprises in gathering, analyzing, and acting on customer feedback. This platform enhances business performance by facilitating informed, customer-centric decision-making. With Evalus, teams can create evaluations based on specific criteria, collaborate effectively, and analyze results to validate the effectiveness of their decisions.

Key Features:
- Survey Templates: Users can access a variety of pre-built survey templates to efficiently collect feedback from customers.
- Customer Portal: This feature allows for seamless collaboration between teams and customers, ensuring that feedback is gathered and addressed promptly.
- Advanced Analytics: Evalus provides in-depth analytical tools that help organizations understand customer insights and trends.
- Executive Reporting: The software generates comprehensive reports for executives, aiding in strategic decision-making processes.

Use Cases: Evalus supports multiple use cases including product development, market research, and strategic decision-making, making it versatile for various business needs.

Evalus offers flexible pricing plans, including a free 30-day trial, allowing organizations to explore the software's capabilities before committing to a subscription.

Features

Survey Templates

Access a variety of pre-built survey templates for efficient customer feedback collection.

Customer Portal

Facilitates collaboration between teams and customers to gather and act on feedback.

Advanced Analytics

In-depth analytical tools to help organizations understand customer insights and trends.

Executive Reporting

Generates comprehensive reports for executives to support strategic decision-making.

Tags

customer feedbackVoCanalyticsevaluationbusiness performance

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support