Evalus
Evalus is a comprehensive VoC software that enables enterprises to gather and analyze customer feedback, improving business decision-making and performance.
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Description
Evalus is a Voice of the Customer (VoC) software designed to assist enterprises in gathering, analyzing, and acting on customer feedback. This platform enhances business performance by facilitating informed, customer-centric decision-making. With Evalus, teams can create evaluations based on specific criteria, collaborate effectively, and analyze results to validate the effectiveness of their decisions.
Key Features:
- Survey Templates: Users can access a variety of pre-built survey templates to efficiently collect feedback from customers.
- Customer Portal: This feature allows for seamless collaboration between teams and customers, ensuring that feedback is gathered and addressed promptly.
- Advanced Analytics: Evalus provides in-depth analytical tools that help organizations understand customer insights and trends.
- Executive Reporting: The software generates comprehensive reports for executives, aiding in strategic decision-making processes.
Use Cases: Evalus supports multiple use cases including product development, market research, and strategic decision-making, making it versatile for various business needs.
Evalus offers flexible pricing plans, including a free 30-day trial, allowing organizations to explore the software's capabilities before committing to a subscription.
Features
Survey Templates
Access a variety of pre-built survey templates for efficient customer feedback collection.
Customer Portal
Facilitates collaboration between teams and customers to gather and act on feedback.
Advanced Analytics
In-depth analytical tools to help organizations understand customer insights and trends.
Executive Reporting
Generates comprehensive reports for executives to support strategic decision-making.
Tags
Documentation & Support
- Documentation
- Support
- Updates
- Online Support