Erlang Software Suite

The Erlang Software Suite, developed by Westbay Engineers since 1996, provides a comprehensive range of telecommunications software designed to assist users in traffic design, call center analysis, and VoIP solutions. The suite includes specialized tools such as Excel add-ins for Erlang functions, enhancing users' ability to perform complex calculations directly within Microsoft Excel. Additionally, the suite offers a variety of online calculators, including the Erlang B calculator and VoIP bandwidth calculators, which are essential for accurate traffic analysis and effective call center planning.

The Erlang B calculator is particularly useful for estimating the number of lines required for a given call volume, enabling businesses to optimize their resources and improve service quality. The suite's VoIP calculator helps users assess bandwidth requirements for VoIP applications, ensuring efficient utilization of network resources.

Beyond individual tools, the Erlang Software Suite fosters a community through its forums, where telecommunications professionals can collaborate, share insights, and seek assistance on various topics related to telecom and call center operations.

Overall, the Erlang Software Suite is designed to address the complexities of telecommunications, offering practical solutions that are both accessible and effective for users around the globe.