enQuesta

enQuesta, developed by Systems & Software, offers a robust platform designed for utility and municipal management. With over 50 years of industry experience, it provides both cloud and on-premise deployment options tailored to meet the specific needs of utilities, including water, electricity, and natural gas services.

### Key Functionalities:
The enQuesta platform includes various modules that cater to different aspects of utility management. Key features include:
- Customer Information Management: Allows utilities to manage customer data efficiently.
- Billing Solutions: Streamlines the billing process, ensuring accuracy and customer satisfaction.
- Self-Service Portals: Provides customers with access to their information and services at any time.
- Managed Services: Offers end-to-end support throughout the software lifecycle, from implementation to ongoing management and support.

### Support Services:
Systems & Software emphasizes high-quality support for their clients through various packages, including 24/7 availability and tailored managed services. This ensures that utilities can focus on their core operations while S&S handles system management. Additionally, there are self-service options available through a dedicated portal for clients to access support resources at their convenience.

### Commitment to Excellence:
The company is dedicated to enhancing customer experiences and operational efficiency by maintaining high standards of security and reliability within their infrastructure. Through continuous improvement and adaptation to market needs, enQuesta aims to meet the evolving demands of utility providers.