ENow Software

ENow Software offers a suite of advanced monitoring and reporting tools designed to enhance productivity and security within Microsoft collaboration and identity infrastructures. Their platform addresses several challenges that organizations face in managing Microsoft technologies, particularly in relation to Active Directory and Microsoft 365 services.

Key Functionalities:

1. Active Directory Monitoring: The Active Directory Monitoring Tool provides proactive monitoring features that enable administrators to manage and secure their Active Directory environments effectively. It monitors crucial components like domain controllers, DNS settings, and replication status, helping to identify and resolve issues swiftly before they cause service outages.

2. Microsoft 365 Monitoring: This tool enhances visibility into Microsoft 365 environments, allowing IT departments to quickly diagnose outages stemming from either Microsoft or internal systems. Unlike native tools which may lack timely updates, ENow's solution offers real-time tracking and customizable alerts, ensuring that IT teams can manage and isolate issues efficiently.

3. License Optimization: The License Management and Optimization tool helps organizations analyze their Microsoft 365 licenses to identify and eliminate waste. It provides insights into overlapping, duplicate, and inactive licenses, optimizing the organization's licensing strategy and reducing unnecessary costs.

4. User-Friendly Dashboard: ENow's OneLook dashboard presents monitoring data in an accessible format, enabling IT professionals to efficiently monitor Active Directory health and user activity. This dashboard streamlines reporting and compliance audits, ensuring organizations can maintain compliance with regulations such as HIPAA and SOX.

5. Reporting Capabilities: Extensive reporting functions allow organizations to track license consumption and application performance, facilitating informed decision-making regarding resource allocation.

Problems Solved:

• Reduces IT downtime through proactive monitoring of critical systems.
• Enhances compliance with regulatory requirements by providing thorough reporting and monitoring capabilities.
• Optimizes Microsoft 365 licensing, leading to potential cost savings for organizations.

By leveraging these tools, organizations can improve their management of Microsoft technologies, enhance operational efficiency, and maintain a secure IT environment.