Engage2Serve

Engage2Serve (e2s) is a global provider of student lifecycle CRM solutions tailored for higher education institutions. The platform integrates various tools to effectively manage the complete student journey, from recruitment and retention to alumni engagement.
Key functionalities include:
- e2s Recruit: A comprehensive Marketing and Admissions CRM that facilitates inquiry management, persona-based outreach, lead scoring, event management, and application workflows, ensuring a seamless recruitment process. It also supports automated campaigns and scholarship management.
- e2s Retain: Focused on improving student success, this CRM identifies at-risk students and enhances communication among campus stakeholders. Features include student alerts, mentoring programs, case management, and a mobile app for real-time engagement.
- e2s Connect: An alumni engagement CRM that allows institutions to maintain robust connections with their alumni, facilitating mentoring, networking, and fundraising opportunities. It includes real-time engagement tracking and personalized outreach capabilities.
Engage2Serve emphasizes personalized communication through the use of 'Persona,' which enables institutions to tailor their outreach efforts based on student characteristics. The platform is supported by a service desk for real-time communication and provides tools for event management and community building. Engage2Serve is well-regarded for its implementation support, enhancing the overall student experience.