Embrace Cloud

Embrace Cloud

Embrace Cloud provides digital collaboration tools and services to enhance tenant management and employee engagement across various sectors.

Location: Netherlands
Software Type: Web App

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Description

Embrace Cloud offers a comprehensive suite of tools aimed at improving digital collaboration within organizations. The platform features a social intranet, a digital workplace, and targeted content designed to streamline communication and enhance employee engagement. Key functionalities include integration with Microsoft 365, which allows users to leverage existing tools for enhanced productivity. Additionally, the platform supports various sectors such as healthcare, real estate, and government, providing tailored solutions to meet specific needs.
The tenant management solutions encompass an omnichannel CRM that provides comprehensive customer insights, along with a secure customer portal facilitating tenant interactions. Furthermore, self-service options empower tenants to manage their own needs, reducing administrative overhead for organizations. A centralized knowledge base ensures all relevant information is easily accessible to both tenants and employees.
Embrace Cloud emphasizes the importance of ongoing support through consultancy services, training workshops, and system check-ups to ensure seamless operation and employee onboarding. The overall goal is to enhance service delivery, foster collaboration, and improve tenant satisfaction through innovative technology solutions.

Features

Social Intranet

A platform allowing employees to connect, share information, and collaborate effectively within the organization.

Microsoft 365 Integration

Seamless integration with Microsoft 365 tools to enhance productivity and streamline workflows.

Omnichannel CRM

A comprehensive customer relationship management system that offers a unified view of tenants and their interactions.

Customer Portal

A secure portal enabling tenants to manage their interactions and access services conveniently.

Self-Service Options

Features that allow tenants to autonomously manage their requests and access necessary information.

Knowledge Base

A centralized repository of information available for both employees and tenants to facilitate knowledge sharing.

Tags

cloud solutionscollaboration toolsCRMtenant managementemployee engagement

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Online Support
  • Customizable