eCasework

eCasework is a comprehensive case management and CRM system tailored for councillors, MLAs, AMs, MPs, MSPs, and unions. This platform consolidates various essential tools including a notebook, address book, email inbox, diary, and filing system into a single web-based interface, allowing users to manage their cases efficiently from any device.

Key functionalities of eCasework include case recording, where users can document case details meticulously; contact management that organizes constituents' information for easy access; event organization tools to schedule meetings and follow-ups; and secure data handling practices to ensure confidentiality and compliance with data protection regulations.

The software is hosted in the cloud, featuring robust security measures such as encryption and two-factor authentication for enhanced data security. eCasework offers flexible pricing plans, including a free 30-day trial for new users. Additionally, it provides dedicated support designed for both individual users and teams, ensuring effective assistance when needed. This integrated approach to case management makes eCasework an effective solution for public representatives managing their engagements and responsibilities.