EBS Next Software

EBS Next Software

EBS Next Software provides integrated business software solutions for equipment dealers, enhancing operational efficiency and customer communication.

Location: United States
Software Type: Web App

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Description

EBS Mechdata Corporation offers a suite of software solutions specifically designed for equipment dealers, distributors, and rental companies. With over 50 years of experience, EBS focuses on providing integrated ERP solutions that streamline operations in the heavy equipment and forklift sectors.

Key Features Include:
1. Integrated ERP Solutions: The core offering, 'Next Software', includes accounting, inventory management, service management, and customer relationship management functionalities tailored to the equipment industry.
2. Business Intelligence Dashboards: Powered by Foresight Intelligence, this feature automates data collection into interactive dashboards, enabling real-time decision-making and enhancing data visualization.
3. CommDash Communication Dashboard: This tool facilitates automated two-way communication with customers through text and email, improving responsiveness and customer satisfaction.
4. Mobile Field Service Apps: Designed for service technicians, these apps enhance productivity by allowing real-time access to information and management of service calls while on the go.
5. Custom Software Development: EBS also offers tailored software solutions to meet specific business needs, ensuring flexibility and scalability for their clients.

EBS prioritizes customer engagement and satisfaction through continuous support and training, ensuring clients can maximize the benefits of their software solutions. This cloud-based platform ensures data security, accessibility, and flexibility for businesses in the equipment sector.

Features

Integrated ERP Solutions

Comprehensive suite including accounting, inventory, service management, and CRM functionalities.

Business Intelligence Dashboards

Interactive dashboards for real-time decision-making powered by automated data collection.

CommDash Communication Dashboard

Enhances customer service through automated two-way communication via text and email.

Mobile Field Service Apps

Tools for service technicians to manage service calls and access information in real-time.

Custom Software Development

Tailored solutions designed to meet the specific needs of equipment dealers and rental companies.

Tags

ERPEquipment DealersBusiness SoftwareCustomer CommunicationField Service Management

Documentation & Support

  • Installation
  • Documentation
  • Support
  • Updates
  • Online Support