Duck Creek Technologies

Duck Creek Technologies

Duck Creek Technologies provides low-code SaaS solutions for Property and Casualty insurance, enhancing operational efficiency and customer experience.

Location: United States
Software Type: Web App

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Description

Duck Creek Technologies offers a comprehensive suite of low-code core systems designed specifically for the Property and Casualty (P&C) insurance sector. Their solutions are suitable for modernizing the insurance process, enhancing operational efficiency, and delivering superior customer experiences. The platform includes key functionalities such as policy management, claims management, insurance rating systems, and digital customer service, making it a versatile choice for insurers aiming to adapt to market changes quickly.

The Duck Creek Suite is delivered as an evergreen Software as a Service (SaaS), ensuring that users always have access to the latest features and updates without the need for extensive upgrades or installations. With its low-code framework, insurers can implement changes rapidly, allowing for increased flexibility and responsiveness in a competitive market.

Duck Creek Payments further enhances operational capabilities by providing integrated payment management solutions. This platform includes the Duck Creek Payments Orchestrator and Facilitator, enabling real-time payment processing while optimizing security and reducing operational costs. Users can access payment data seamlessly, facilitating both collections and payouts effectively.

Additionally, Duck Creek has been recognized as a Leader in the Gartner® Magic Quadrant™ for SaaS P&C Core Insurance Platforms, highlighting its strong market position and commitment to innovation. The Digital Customer Service solutions powered by Glia further improve interactions through a suite of real-time communication tools, increasing conversion rates and customer satisfaction.

In summary, Duck Creek Technologies offers a robust set of tools tailored to meet the evolving needs of the insurance industry, providing solutions that enhance speed-to-market and empower businesses to innovate continuously.

Features

Low-Code Configuration

Allows for rapid changes and customizations to meet specific business needs without extensive coding.

Claims Management System

Facilitates the entire lifecycle of claims processing, from initiation to resolution.

Insurance Rating Engine

Processes complex data to provide accurate and efficient rating for various insurance products.

Digital Customer Service

Enhances customer interactions with real-time tools such as chat and AI-driven bots.

Payment Management Solutions

Offers integrated payment processing capabilities through the Duck Creek Payments Orchestrator and Facilitator.

Tags

insuranceSaaStechnologyclaimspaymentscustomer service

Documentation & Support

  • Documentation
  • Support
  • Updates
  • Online Support